Typical faults
- will not connect to Wi-Fi or app
- will not boot or freezes
- no sound or microphone response
- will not power on after update or power surge
Account or cloud-service restrictions are separated from hardware faults. Repair is possible where safe access and compatible parts are available.
90 days on labor, 6 months on parts5.0 ยท 2 Google
Diagnostics are free. Parts are charged separately and the exact total is approved before repair.
The model and symptom allow a guide. The exact price follows free diagnostics and work begins only after approval.
Power faults require the original adapter or cable. Bring the microphone and receiver for karaoke, or all satellites and controller for wired systems.
Factory water resistance cannot be guaranteed after opening. The result depends on the housing, membranes, seals and previous work.