Contact and Repair Request
Describe the device and the issue - we will get back to you and confirm the details.
Leave a request
Enter the basic details about the device and the issue.
Diagnostics are free for every device we accept except iPhone. iPhone diagnostics start at 1,800 RSD, depending on the fault and the scope of testing required.
Warranty, turnaround time and availability
Turnaround time: Most repairs are completed the same day
The exact time depends on diagnostics and parts availability.
Warranty: 90 days on labor, 6 months on parts
The warranty does not cover mechanical damage, liquid exposure, unauthorized opening of the device after repair, or normal wear. This does not limit your rights under Serbian consumer law.
Response time: We reply within 5–15 minutes, even faster on WhatsApp
Always reachable throughout the repair.
How to reach us
We work with smartphones, laptops, tablets, smart watches, motorcycle headsets, navigation units, action cameras, dash cams, Bluetooth speakers, gamepads and other electronics.
Customer information
The website shows the complaint intake process in line with Serbian consumer protection rules.
Service details
- A complaint can be submitted in person at the service point, by phone, by email or electronically during working hours.
- Complaint intake location: Vojvode Šupljikca 17, Belgrade.
- After a complaint is received, the customer gets a confirmation or complaint reference number.
- A response to the complaint is sent no later than 8 days from receipt.
- The complaint resolution period is up to 15 days, and for technical goods and equipment it may be up to 30 days.
For a complaint, it is advisable to provide the intake confirmation, job number or another document related to the service.