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Contact and Repair Request
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Enter the basic details about the device and the issue.
Diagnostics are free for every device we accept except iPhone. iPhone diagnostics start at 1,800 RSD, depending on the fault and the scope of testing required.
How to reach us
We work with smartphones, mobile phones, tablets, smart watches, fitness bands, motorcycle headsets, navigation units, bluetooth speakers, gamepads, luxury and rare phones, as well as other portable and compact electronics.
Phone+381 65 350 0731
Emailinfo@myservice.rs
Working hoursMon-Fri: 11:00-19:00, Sat-Sun: closed
Messengers
Customer information
The website shows the complaint intake process in line with Serbian consumer protection rules.
Service details
BrandMyService
Legal business nameIvan Konukhov PR Popravka komunikacione opreme MyService Beograd
Legal formSole proprietor
PIB115735132
Registration number68593948
AddressVojvode Šupljikca 17, Belgrade
Phone+381 65 350 0731
Emailinfo@myservice.rs
- A complaint can be submitted in person at the service point, by phone, by email or electronically during working hours.
- Complaint intake location: Vojvode Šupljikca 17, Belgrade.
- After a complaint is received, the customer gets a confirmation or complaint reference number.
- A response to the complaint is sent no later than 8 days from receipt.
- The complaint resolution period is up to 15 days, and for technical goods and equipment it may be up to 30 days.
For a complaint, it is advisable to provide the intake confirmation, job number or another document related to the service.