Typical faults
- will not power on or keeps restarting
- will not charge or works only from power
- battery drains quickly
- distortion, low volume or no sound
- Bluetooth will not connect
- damaged connector or button
Exact generation matters on Bose because similar SoundLink models use different batteries, connectors and boards.
90 days on labor, 6 months on parts5.0 ยท 2 Google
Diagnostics are free. Parts are charged separately and the exact total is approved before repair.
The model and symptom allow a guide. The exact price follows free diagnostics and work begins only after approval.
Power faults require the original adapter or cable. Bring the microphone and receiver for karaoke, or all satellites and controller for wired systems.
Factory water resistance cannot be guaranteed after opening. The result depends on the housing, membranes, seals and previous work.