Headphone problems

TWS earbuds will not sync with each other

only one TWS bud works, buds appear as separate devices, or stereo pairing is lost. We check stale pairing, mismatched charge, case contacts or a fault in one earbud.

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Common symptoms

TWS earbuds will not sync with each other

We check stale pairing, mismatched charge, case contacts or a fault in one earbud.

only one TWS bud works, buds appear as separate devices, or stereo pairing is lost

Use the reset procedure for the exact model; combinations differ.

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

What we inspect

How we identify the cause

We check stale pairing, mismatched charge, case contacts or a fault in one earbud.

Use the reset procedure for the exact model; combinations differ.

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

Brands commonly affected by this issue

Apple Sony Samsung JBL Bose Sennheiser Beats Huawei Xiaomi Nothing Soundcore by Anker Marshall Jabra Google OnePlus OPPO Bowers & Wilkins Bang & Olufsen Audio-Technica AKG

Devices accepted from anywhere in Serbia

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

Request diagnostics