will not turn on after impact, headband cracked, one side failed, or case split
Headphone problems
Headphones stopped working after a drop
will not turn on after impact, headband cracked, one side failed, or case split. We inspect housing, hinges, connectors, drivers, solder joints, flex cables and battery after impact.
Common symptoms
Headphones stopped working after a drop
We inspect housing, hinges, connectors, drivers, solder joints, flex cables and battery after impact.
Keep broken pieces and avoid gluing the housing before inspection.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
What we inspect
How we identify the cause
We inspect housing, hinges, connectors, drivers, solder joints, flex cables and battery after impact.
Keep broken pieces and avoid gluing the housing before inspection.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Brands commonly affected by this issue
AppleSonySamsungJBLBoseSennheiserBeatsHuaweiXiaomiNothingSoundcore by AnkerMarshallJabraGoogleOnePlusOPPOBowers & WilkinsBang & OlufsenAudio-TechnicaAKGDevices accepted from anywhere in Serbia
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Request diagnostics