Headphone problems

Earbuds keep falling out or fit poorly

one earbud will not stay in, tip slips off, or TWS shell cracked after impact. We inspect housing and tips; if the shell is deformed, we assess repair feasibility.

Request diagnostics Headphone repair

Common symptoms

Earbuds keep falling out or fit poorly

We inspect housing and tips; if the shell is deformed, we assess repair feasibility.

one earbud will not stay in, tip slips off, or TWS shell cracked after impact

Choose a correctly sized tip and stop using a cracked shell that is coming apart.

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

What we inspect

How we identify the cause

We inspect housing and tips; if the shell is deformed, we assess repair feasibility.

Choose a correctly sized tip and stop using a cracked shell that is coming apart.

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

Brands commonly affected by this issue

Apple Sony Samsung JBL Bose Sennheiser Beats Huawei Xiaomi Nothing Soundcore by Anker Marshall Jabra Google OnePlus OPPO Bowers & Wilkins Bang & Olufsen Audio-Technica AKG

Devices accepted from anywhere in Serbia

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

Request diagnostics