Sony WH, Bose or Marshall work over 3.5 mm but Bluetooth will not start
Headphone problems
Wireless headphones work only when wired
Sony WH, Bose or Marshall work over 3.5 mm but Bluetooth will not start. We check battery, Bluetooth radio, control board, power button and connection modes.
Common symptoms
Wireless headphones work only when wired
We check battery, Bluetooth radio, control board, power button and connection modes.
Wired operation does not prove the battery or wireless board is healthy.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
What we inspect
How we identify the cause
We check battery, Bluetooth radio, control board, power button and connection modes.
Wired operation does not prove the battery or wireless board is healthy.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Brands commonly affected by this issue
AppleSonySamsungJBLBoseSennheiserBeatsHuaweiXiaomiNothingSoundcore by AnkerMarshallJabraGoogleOnePlusOPPOBowers & WilkinsBang & OlufsenAudio-TechnicaAKGDevices accepted from anywhere in Serbia
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Request diagnostics