plug will not stay in, wired headset is not detected, or USB-C headphones will not charge
Headphone problems
USB-C or Lightning headphone port does not work
plug will not stay in, wired headset is not detected, or USB-C headphones will not charge. We inspect the port and solder joints, cable, charging circuit and mechanical damage.
Common symptoms
USB-C or Lightning headphone port does not work
We inspect the port and solder joints, cable, charging circuit and mechanical damage.
Do not wiggle the plug; damaged contacts may short the power pins.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
What we inspect
How we identify the cause
We inspect the port and solder joints, cable, charging circuit and mechanical damage.
Do not wiggle the plug; damaged contacts may short the power pins.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Brands commonly affected by this issue
AppleSonySamsungJBLBoseSennheiserBeatsHuaweiXiaomiNothingSoundcore by AnkerMarshallJabraGoogleOnePlusOPPOBowers & WilkinsBang & OlufsenAudio-TechnicaAKGDevices accepted from anywhere in Serbia
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Request diagnostics