transparency is silent, ambient audio is distorted, ANC whistles or echoes
Headphone problems
Headphone transparency mode is malfunctioning
transparency is silent, ambient audio is distorted, ANC whistles or echoes. We inspect ambient microphones, blocked ports, audio path and software settings.
Common symptoms
Headphone transparency mode is malfunctioning
We inspect ambient microphones, blocked ports, audio path and software settings.
Compare levels and both sides; the fault may affect only one earbud.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
What we inspect
How we identify the cause
We inspect ambient microphones, blocked ports, audio path and software settings.
Compare levels and both sides; the fault may affect only one earbud.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Brands commonly affected by this issue
AppleSonySamsungJBLBoseSennheiserBeatsHuaweiXiaomiNothingSoundcore by AnkerMarshallJabraGoogleOnePlusOPPOBowers & WilkinsBang & OlufsenAudio-TechnicaAKGDevices accepted from anywhere in Serbia
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Request diagnostics