Headphone problems

Phone or computer cannot find the headphones

headphones do not appear in Bluetooth list, PC cannot find headset, AirPods missing. We check discovery mode, saved pairings, Bluetooth profiles and wireless hardware.

Request diagnostics Headphone repair

Common symptoms

Phone or computer cannot find the headphones

We check discovery mode, saved pairings, Bluetooth profiles and wireless hardware.

headphones do not appear in Bluetooth list, PC cannot find headset, AirPods missing

Make sure they are not connected to another device and enable pairing mode.

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

What we inspect

How we identify the cause

We check discovery mode, saved pairings, Bluetooth profiles and wireless hardware.

Make sure they are not connected to another device and enable pairing mode.

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

Brands commonly affected by this issue

Apple Sony Samsung JBL Bose Sennheiser Beats Huawei Xiaomi Nothing Soundcore by Anker Marshall Jabra Google OnePlus OPPO Bowers & Wilkins Bang & Olufsen Audio-Technica AKG

Devices accepted from anywhere in Serbia

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

Request diagnostics