Bluetooth headphones crackle, wired cable pops, or audio cuts when moved
Headphone problems
Crackling, noise, distortion or intermittent audio
Bluetooth headphones crackle, wired cable pops, or audio cuts when moved. Possible causes include a driver, cable, connector, wireless link, amplifier or moisture.
Common symptoms
Crackling, noise, distortion or intermittent audio
Possible causes include a driver, cable, connector, wireless link, amplifier or moisture.
Compare more than one audio source to separate a headphone fault from a phone or PC issue.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
What we inspect
How we identify the cause
Possible causes include a driver, cable, connector, wireless link, amplifier or moisture.
Compare more than one audio source to separate a headphone fault from a phone or PC issue.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Brands commonly affected by this issue
AppleSonySamsungJBLBoseSennheiserBeatsHuaweiXiaomiNothingSoundcore by AnkerMarshallJabraGoogleOnePlusOPPOBowers & WilkinsBang & OlufsenAudio-TechnicaAKGDevices accepted from anywhere in Serbia
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Request diagnostics