Headphone problems

Charging case will not charge the earbuds

case shows charge but earbuds stay empty; case drains or does not respond to cable. We diagnose the case battery, pogo pins, magnetic seating, USB-C/Lightning port and charge controller.

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Common symptoms

Charging case will not charge the earbuds

We diagnose the case battery, pogo pins, magnetic seating, USB-C/Lightning port and charge controller.

case shows charge but earbuds stay empty; case drains or does not respond to cable

Cleaning the contacts is not always enough; absent charging needs electrical checks.

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

What we inspect

How we identify the cause

We diagnose the case battery, pogo pins, magnetic seating, USB-C/Lightning port and charge controller.

Cleaning the contacts is not always enough; absent charging needs electrical checks.

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

Brands commonly affected by this issue

Apple Sony Samsung JBL Bose Sennheiser Beats Huawei Xiaomi Nothing Soundcore by Anker Marshall Jabra Google OnePlus OPPO Bowers & Wilkins Bang & Olufsen Audio-Technica AKG

Devices accepted from anywhere in Serbia

Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.

Request diagnostics