phone cannot find headphones, pairing fails, or Bluetooth will not connect
Headphone problems
Headphones will not connect over Bluetooth
phone cannot find headphones, pairing fails, or Bluetooth will not connect. We check pairing mode, saved devices, antenna and Bluetooth radio.
Common symptoms
Headphones will not connect over Bluetooth
We check pairing mode, saved devices, antenna and Bluetooth radio.
Remove the old pairing and test with a second device before service.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
What we inspect
How we identify the cause
We check pairing mode, saved devices, antenna and Bluetooth radio.
Remove the old pairing and test with a second device before service.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Brands commonly affected by this issue
AppleSonySamsungJBLBoseSennheiserBeatsHuaweiXiaomiNothingSoundcore by AnkerMarshallJabraGoogleOnePlusOPPOBowers & WilkinsBang & OlufsenAudio-TechnicaAKGDevices accepted from anywhere in Serbia
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Request diagnostics