noise cancelling stopped, feedback/whistling occurs, or transparency sounds distorted
Headphone problems
ANC or transparency mode does not work
noise cancelling stopped, feedback/whistling occurs, or transparency sounds distorted. We diagnose external microphones, acoustic ports, meshes, settings and electronics.
Common symptoms
ANC or transparency mode does not work
We diagnose external microphones, acoustic ports, meshes, settings and electronics.
Compare ANC and transparency and update the companion app if an official update is available.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
What we inspect
How we identify the cause
We diagnose external microphones, acoustic ports, meshes, settings and electronics.
Compare ANC and transparency and update the companion app if an official update is available.
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Brands commonly affected by this issue
AppleSonySamsungJBLBoseSennheiserBeatsHuaweiXiaomiNothingSoundcore by AnkerMarshallJabraGoogleOnePlusOPPOBowers & WilkinsBang & OlufsenAudio-TechnicaAKGDevices accepted from anywhere in Serbia
Repair feasibility, part availability and final cost are confirmed after diagnostics. Factory moisture resistance cannot be guaranteed after opening.
Request diagnostics